A new evolution of personalized shopping is on the horizon for Disney Store!

We’re thrilled to share that select guests will have access to an all-new pilot program: An AI Personal Shopping Assistant within the Disney Store iOS App, built to enhance product discovery, bringing fans a whole new way to shop the stories they love.
The Disney Store AI Personal Shopping Assistant aims to provide seamless shopping experiences, making it even easier to find dream products that bring the magic of Disney Store straight to your homes.
Whether you’re looking for the perfect gift, styling your next Disney Parks day outfit, or simply browsing for something new, Disney Store’s AI Personal Shopping Assistant will deliver an experience fans can only find with Disney Store – yet another great reason to use the Disney Store App.
Complete with faster one click shopping, push notifications for new products and sales, and simple and real time tracking for your orders, Disney Store’s App will soon also help with your biggest question yet: what do I buy?
Behind the Magic
With so many amazing merchandise options available online, finding the right product can be challenging (especially if you’re like me and want one of everything). Disney Store’s AI Personal Shopping Assistant will work to solve this challenge by improving the Disney Store shopping experience.
Once fully rolled out, Disney Store’s AI Personal Shopping Assistant will become a new addition to the Disney Store iOS App, blending technological advancement with intelligent guidance. Disney Store’s AI Personal Shopping Assistant will respond to natural, conversational language, engaging in a way that makes shopping feel personal.
The new technology aims to operate aligned with Disney’s brand voice, character knowledge, and Disney Store product breadth to ensure all conversations are not just relevant, but also uniquely Disney.
Disney Store’s AI Personal Shopping Assistant will provide key recommendations and information on product availability. As always, human representatives will also be available to assist and are only a phone call away!

Disney Store’s AI Personal Shopping Assistant is now available to select guests and is coming soon for all Disney Store iOS App users with registered Disney Store accounts.
Own an Android or shop using an internet browser? Stay tuned as we have exciting news for you in the upcoming months.