Cast Members Celebrate Disney’s Wilderness Lodge 30th Anniversary

Disney’s Wilderness Lodge is turning 30! Nestled amidst the splendor of natural landscapes, Disney’s Wilderness Lodge stands as a tribute to the storied lodges of America’s great national parks. 

As we celebrate its 30th anniversary on May 28, we’re honoring the unique design, stories and experience brought to life by the resort’s dedicated cast members.

Disney’s Wilderness Lodge is designed to transport guests to the enduring beauty of the American wilderness.

From the massive log columns that reach toward the skies in the lobby to the grand, three-sided fireplace representing the layers of the Grand Canyon, every element is meticulously crafted to reflect the natural world.

The lodge uses elements like wood, water, and stone to create a setting that is both awe-inspiring and comforting, inviting guests to step into a living storybook of American folklore and craftsmanship. 

Now, let’s dive into the stories of four of the remarkable cast members who have been with Wilderness Lodge for over two decades, each bringing years of dedication, magic, and unforgettable moments to this storied resort. 

Ranger Jack, as one of the lodge’s greeters and park rangers, is often the first to welcome guests with tales of the wilderness that surrounds them.

His role extends beyond greetings; every morning he guides guests on a tour to enrich their understanding of the lodge’s architectural nuances and natural surroundings, setting the tone for the exceptional experiences that await.

Since the lodge’s opening, Troy –a bellperson at the lodge– has embodied the spirit of hospitality that Wilderness Lodge is renowned for. 

One of his favorite memories is when the first general manager of the resort arrived on horseback for their opening day of operations. He cherishes the real connections he’s forged with guests, ensuring they start and end their visits with a smile, making even the routine task of handling luggage a personal exchange.

“My main goal is to make sure our guests are happy. I tell everybody, we are the first people they see when they arrive at the resort and the last people they see before going home.”

Sandrine, a Food & Beverage assistant at Artist Point, fondly remembers the first time she walked into the resort’s lobby 30 years ago. 

“When you walk into the lodge, it immediately feels like home– not like a typical resort. It becomes your place, your home away from home.” When asked about her favorite spot on the resort, she didn’t hesitate to describe the little brook in the lobby that winds under a wooden bridge and transforms into a charming waterfall, leading down to the pool and the geyser that sprays all the way to the lake. 

For Sandrine, this isn’t just a pretty sight; it’s a slice of the lodge that feels like a real home, a peaceful nook that’s been a backdrop to countless warm welcomes and fond memories over the past three decades.

Devora, a dedicated housekeeper, has been a cornerstone of Disney’s Wilderness Lodge since its opening. Her attention to detail and warm interactions embody the resort’s commitment to exceptional service. 

Devora has formed such meaningful bonds with guests that many specifically request her area, seeking the comfort and care she brings to every room she prepares. 

“I really enjoy it when guests come back to their room after a day at the parks and tell me, ‘Wow, the room looks amazing!’” Her dedication to going the extra mile for every guest not only enhances their experience but also strengthens the collaborative spirit that defines Wilderness Lodge.

Across more than 25 resorts, Disney showcases its imaginative design, creating immersive experiences that captivate guests at every turn. 

Disney’s Wilderness Lodge’s architecture and design elements, like the intricately carved woodwork and the rushing stream that flows from the lobby into a roaring waterfall outside, deepen the sense of being in a vast wilderness.

As we celebrate this landmark 30th anniversary, the lodge stands as a testament not only to the beauty of the untamed wilderness but also to the creativity and dedication of our cast members.

Here’s to 30 years of magical memories and the many more that will follow. Stay tuned to the Disney Parks Blog for more enchanting tales from the lodge as we continue to celebrate this milestone year.