Walt Disney knew that it took people to make dreams reality and cast members have been at the heart of carrying on Walt’s vision for nearly 70 years. One cast member who carries on Walt’s ideals of creating happiness in his own exceptional way is Antonio Viray.
Working in attractions at Disney California Adventure park, Antonio’s personalized approach to guest service has helped him hit a major service milestone this month. Not only has Antonio received 700 Cast Compliments (735 now, to be exact!) for having fun and creating memorable moments with guests, but he has also become an online sensation for his signature magic making technique: dance.
“As attractions cast members, we’re in direct contact with the guest. We’re the first impression for the guest.” Antonio continues, “I want to make sure when they step in front of me, that the smile will last until they leave the park.”
Although Antonio has inspired others to recognize him for the joy he creates, he has never seen the videos that his dance moves have been featured in… until now. See Antonio’s reaction to all of the guest created videos when we revealed his true impact on those who have been fortunate to meet him.
What’s Antonio’s secret? “I’m still a kid at heart,” Antonio smiles shyly. While explaining why it’s so important to him to go above and beyond to show off his dance moves at work and create happiness and laughter for others, Antonio shared, “It’s what our core values are – that’s what [Disney’s] service is all about. We’re here to help the guests and do the best we can do to make their stay here and visit memorable.”
Spreading Happiness Wherever He Goes
Although Antonio calls Disneyland Resort his home, his imprint is worldwide. Achieving a Bachelor of Science in Tourism from the University of the Philippines in Quezon City, and working in the hospitality industry in Dubai and Qatar for nearly a decade before starting at Disney, Antonio has built relationships with people from around the world.
With his experience in guest service and hospitality allowing him to continue to do so in his current role at the resort, Antonio has dedicated his career to the magic of storytelling and creating moments of happiness for others, all while having a blast.
“Wherever I am, I create magic…. That’s why most of my fellow cast members ask me ‘Antonio, where do you get your energy?’ Because… I don’t stop. I keep doing this the whole time, like Captain America. I can do this all day,” Antonio laughs.
As fate would have it, Antonio just celebrated 18 magical years with Disneyland Resort. So, ahead of International Dance Day on April 29, we pay tribute to Antonio for being an inspiration to us all, one dance move at a time.
To Antonio, along with the thousands of fun-loving cast members who inspire moments of laughter and joy every single day, thank you for your service in making dreams come true.
