Today, on World Compliment Day, we’re celebrating cast members and an incredible milestone—more than 3 million Mobile Cast Compliments shared by guests visiting Disneyland Resort and Walt Disney World Resort.
Each day, messages of appreciation uplift our cast members for the magic they create. If you haven’t shared one yet, you may be wondering: what is a Mobile Cast Compliment, and how does it work?
Mobile Cast Compliments is a feature in both the My Disney Experience and Disneyland Resort mobile apps that allows guests to send a heartfelt “thank you” to cast members who help create memorable moments during their visit. These moments of appreciation extend far beyond the interaction itself, leaving a lasting impact on the cast members who receive them.
Unforgettable Photos Inspire Mobile Cast Compliments
Mobile Cast Compliments are often inspired by moments that feel personal, joyful, and unforgettable—like those created by Luis, a Disneyland PhotoPass photographer.
As the most‑complimented cast member at Disneyland Resort, Luis has been recognized time and time again for turning photo opportunities into magical, imaginative adventures. Known for guiding guests to the perfect locations with his signature humor, he keeps each experience fun and engaging. That approach, Luis says, comes from putting himself in the guests’ shoes.
“Being named the most complimented cast member is beyond words,” Luis shared. “All I do is have fun with the guests and give them the experience I would want—capturing the moments I’d want to have of my kids. There are much better photographers than myself, but I think it’s my personality. I give the guests an adventure.”
For Luis, it’s that genuine connection that transforms a family photo into a vacation highlight. By being himself and creating joyful moments, he leaves guests with memories that last long after their visit ends. And when guests take the extra step to recognize him, it means even more.
“Getting compliments from guests feels like they’re saying I left a memory with them,” Luis said. “When they take the extra step to share that through the app, it’s pretty cool because it means they remember that I gave them something they truly enjoyed.”
Kilimanjaro Safaris Guides Earn Rave Reviews
At Walt Disney World, Kilimanjaro Safaris guides Charm and Angel bring their joy, humor, and energy to every journey across the savanna—earning recognition as two of Walt Disney World’s most highly complimented cast members.
For Charm, every day at Kilimanjaro Safaris is special. Whether she’s leading an early morning tour or offering guests a close-up view of a giraffe, she brings genuine excitement to every interaction. She especially enjoys connecting one-on-one—answering questions, celebrating children’s love of animals, and creating meaningful moments guests will carry home with them.
That personal approach is reflected in the recognition she receives from guests. “These Mobile Cast Compliments remind me that the small moments matter,” Charm shared. “Even a quick chat or a fun fact can make someone’s day, and knowing that makes me smile.”
Angel has a gift for meeting guests exactly where they are. Whether they’re seeking excitement, a peaceful escape, or a meaningful conversation, he approaches every interaction with sincerity, empathy, and joy—creating moments that often spark smiles well beyond the savanna.
That intentional approach spreads joy and happiness from one guest to the next. “Being named one of Walt Disney World’s top complimented cast members is something I never expected,” Angel shared. “I don’t think about numbers. I think about the smiles, the laughs, and the moments I get to share with guests. Knowing I made someone’s day—and that happiness carries forward—that’s what means the most.”
In celebration of Global Recognition Week—a moment dedicated to sparking a wave of appreciation for the cast members who bring Disney magic to life each day—guests visiting Disneyland Resort and Walt Disney World Resort over the past week may have noticed a special invitation to join the celebration by sharing a Mobile Cast Compliment. And while the week shines a spotlight on gratitude, this feature is available year-round, creating ripple effects of happiness that extend far beyond a single visit.
Thank you to all the extraordinary cast members who go above and beyond to bring the magic of Disney to life. On this World Compliment Day, we celebrate you and the unforgettable moments you create for guests every day.
How to Leave Cast Compliments
The next time a cast member makes magic for you, consider recognizing them for the great work they do by leaving a compliment on the My Disney Experience or Disneyland Resort apps.
To send a compliment, navigate to the bottom of your app’s menu screen and select the “Cast Compliment” button. Then choose a positive sentiment from the drop-down menu. After that, enter the cast member’s first name, hometown and click submit!
Pro Tip
- Make sure to spell the cast member’s first name and hometown correctly so the cast member will receive your recognition.
